If a mask doesn’t fit, can I exchange it for a different size?Updated 18 days ago
Unfortunately, we cannot accept returns or exchanges on CPAP masks—even if they don’t fit—because they are classified as medical products and regulated for hygiene and safety.
To help you get the right size the first time, we include a detailed sizing guide or printable fitting template on each mask's product page. Please be sure to review the guide carefully before placing your order.
If you're unsure or need help choosing the right size, feel free to contact our team at [email protected]. We’re happy to walk you through the options and recommend the best fit based on your facial features and sleep habits.