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General Machine

What should I do if my CPAP machine isn’t working properly?

If your machine is malfunctioning:. Check the basics – Ensure the power supply is connected and the filter and tubing are clean. Refer to the user manual for troubleshooting steps. Still having issues? Contact us at [email protected] with your ord

Why does the air pressure on my CPAP machine feel like it changes as I breathe?

If it feels like the air pressure from your CPAP machine gets stronger when you inhale and weaker when you exhale, this is usually completely normal. It’s caused by a comfort feature found in most modern CPAP machines called expiratory pressure relie

How do I change the pressure on my CPAP machine?

Most CPAP machines are designed to deliver air at a prescribed pressure setting determined by a sleep specialist. If you feel like your pressure is too high or too low, it’s best to speak with your healthcare provider before making changes. However,

Do the AirSense 10 and AirSense 11 use different tubing?

Yes, while the AirSense 10 and AirSense 11 machines are both made by ResMed and have similar therapy features, they use different heated tubing connections, and it’s important to use the correct tube for your machine. ClimateLineAir tubes are not cro

What CPAP machine do you recommend?

Choosing the right CPAP machine depends on your lifestyle, budget, and preferences. At The CPAP Store, we offer a range of ResMed machines to suit different needs—and here’s how we recommend them:. The AirSense 11 is ResMed’s latest and most advanced

Why do I need to change my CPAP water chamber?

Your CPAP water chamber plays a key role in your therapy by providing humidification, which helps prevent dryness and irritation in your nose, mouth, and throat. Over time, however, the water chamber can wear out or become unhygienic, even with regul

When will the AirSense 12 Come Out?

As of now, ResMed has not announced any details regarding the release of an AirSense 12 CPAP machine. There is no official timeline or confirmed information about its development or launch. In the meantime, we recommend the AirSense 11 AutoSet as the

Do you offer a trial period, rental, or loaner program?

At this time, The CPAP Store does not offer any trial periods, rentals, or loaner programs for CPAP machines or masks. Due to the medical and personal nature of CPAP equipment—and in accordance with health and hygiene regulations—once a product has b

Can I register the warranty of a ResMed machine under someone else’s name?

Yes, you can. The warranty for a ResMed CPAP machine can be used by someone other than the purchaser, as long as they have the correct order details. To ensure the warranty is valid and easy to process, the person using the machine should have:. The